Sisamex Case study

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World-class manufacturer of automotive components for commercial vehicles globally. SISAMEX manufactures axles, brakes, related components and assemblies for trucks and tractor trucks (Class 5 to 8), as well as off-highway products for the agricultural industry.
The company supplies its products to clients such as John Deere, CNH, Daimler, Navistar, Meritor, Kenworth, Mercedes-Benz, among others. 

Objectives

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Have a trusted partner for a complex and global EDI project.
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Optimize costs like any world-class company, maintaining the same quality of service to our customers.

EDI Project 

For SISAMEX, having an EDI solution is key, since it allows you to connect with all your business partners, simplifying the process of transferring commercial documents and optimizing the manufacturing and inventory processes.

CONNECT

The SERES Connect platform guarantees the exchange of documents according to the UN / EDIFACT and ANSI X12 standards, used by thousands of companies around the world, key in the automotive sector.


✔️ Integrate processes with clients and suppliers.

✔️ Be competitive and have a solution that allows you to do business internationally.

✔️ Guarantee the sending and receiving of all commercial documents electronically.

"Like any large-scale project, it had its peculiarities and frictions, all in order to carry the project forward and successfully, the implementation time was correct based on what was established in the plan, as results the first days were important in support issues, we stabilized the channel, the operation was not impacted, for our clients the result was satisfactory ".  
Francisco Gutierrez, Gerente IT SISAMEX 
 

Keys of the Project

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INTEGRATION WITH ERP ORACLE

The entire project is integrated into Oracle, the ERP with which SISAMEX works, thereby achieving the advantage that all orders, shipping notices and other document exchanges are part of the internal processes defined by the organization.

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CUSTOMIZED FORMATS

The project contemplated the creation of various custom formats, based on the data definition defined by SISAMEX.

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CONNECTIVITY

The results of the project that consider zero data losses, reaction and immediate attention to new connection requirements.

 

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ATTENTION AND SUPPORT 24/7

Extended care service, which allows you to maximize the operation of the service, without having to pay excessively for a 24 x 7 policy.

Competitive and global solution

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Fairer pricing, based on the number of documents and not their size.
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Custom plans, save 25% in costs.
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The EDI solution with the most competitive price on the market.
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Quality and technology at your fingertips.
"We gave ourselves the task of looking for more options within the market, not only closing the national market, looking for alternatives of costs, quality and time."
Francisco Gutierrez, Gerente IT SISAMEX

"SERES was the best option in terms of costs and delivery of the integration project. The visit to its facilities was what defined our approval towards being chosen as key suppliers of SISAMEX."

Francisco Gutierrez, Gerente IT SISAMEX

Key numbers

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+30 years

of experience
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+750 MM

€/year managed
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3 Millions

active users
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+1.000 M

documents/year exchanged
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+200.000

connected companies
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113

countries with exchange

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