Privacy Policy 

In accordance with current regulations on data protection, below, you will find all the relevant information about how we treat the personal data that you share with us.

I. Responsible for data processing.

Sociedad de Explotación de Redes Electrónicas y Servicios, S.A. (“SERES”) with CIF: A82045683, has its registered office in Madrid, Paseo de las Doce Estrellas nº2, 2nd floor and is registered in the Mercantile Registry of Madrid, in Volume 13,335, Book 0, Folio 140, Section 8, Page M -216081 and email: mkt@seres.es

II. Purposes for which your data will be processed.

We will process your data for the following contractual purposes:

Manage your requests for information or contact to meet the information requirements through the website https://www.groupseres.com

  • Send you our offers of products and/or services that you have requested,
  • Respond to any request that the user may make, technical aspects, complaints or doubts about the services we offer, general questions, etc., based on our legitimate interest, we will treat your data to ensure our commercial activity; and, guarantee the satisfaction of our clients,
  • Send you relevant information about our services,
  • Measure the effectiveness of our advertising actions,
  • Carry out satisfaction surveys,
  • To access or download guides, reports, and webinars,
  • Human resources management and development of personnel selection processes.

Likewise, based on compliance with a legal obligation applicable to SERES, such as tax regulations, prevention of money laundering and the financing of terrorism or for other legal reasons.

In addition, subject to the legal basis of your prior consent, we will also process your data to send you commercial communications in relation to our products or similar services originally contracted or that may be of interest to you, such communications may be based on the commercial profile prepared in relation to with the use of our services and navigation through our website.

III. Data We Collect.

We only process the data necessary for each of the aforementioned purposes. For the purposes mentioned above, we will treat the following categories of personal data:

Identification: Name, surname, DNI or NIE, address, telephone, email, photographs

Personal: Date and place of birth, age, marital status, family data.

Academics and training: academic record, training and degrees.

Professionals and employment: Experience in the professional world, category or position to be developed or developed by the worker's professional record.

Economic-financial: Bank details,

IP address: The IP address is a set of numbers that identifies, in a logical and hierarchical way, a network interface of a device, so it can be an identifying data at the geolocation level.

IV. Legitimation.

The legal bases that legitimize the indicated treatments are the fulfillment of a legal obligation, the consent of the user, the legitimate interest, and the necessary treatment for the execution of a contract in which the interested party is a party or for the application at the request of this of pre-contractual measures.

V. Data retention period.

We only keep the personal data of the users to the extent that we need them in order to be able to use them according to the purpose for which they were collected, and according to the legal basis of the treatment of this.

We will keep personal data as long as there is a pre-contractual or contractual and/or commercial relationship with the user, in the case of the curriculum vitae, two years, and ten years after the termination of the employment contract, in compliance with a legal obligation during the time as indicated by law. The personal data provided for marketing purposes will be kept as long as the user does not exercise the right of deletion, opposition to the processing of their data, revocation of consent, or when SERES considers that they are no longer necessary to develop commercial actions, either because they are not are adequate, relevant or out of date.

In any case, SERES reserves the right to keep the data duly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be treated and for which their recovery is necessary.

SERES will comply with the provisions of current regulations regarding the duty to delete personal information that is no longer necessary for the purpose or purposes for which it was collected, blocking it, in order to be able to attend to possible responsibilities. derived from the processing of the data, and only during the limitation periods of said responsibilities. Once these periods have elapsed, this information will be permanently deleted using secure methods.

VI. Recipients of personal data.

Service providers.

In order to provide the services you have requested, we may contract service providers that may have access to your personal data. In any case, you can be sure that we take all reasonable measures to obtain the commitments of our suppliers to treat your personal data with the same level of protection with which we treat it and have signed the corresponding access contracts on behalf of third parties. (in charge of the treatment).

Legal compliance and security.

It may be necessary to communicate your personal data if we are obliged to do so for reasons of public order, law enforcement or other matters of public relevance, to the extent that disclosure is necessary or appropriate and required by the authorities. competent. Where legally permitted, and to the extent possible we will inform you prior to such communication.

VII. Rights of the interested parties.

The interested party may, at any later time, exercise the rights of access, rectification, deletion, opposition, portability, limitation of treatment and not being the subject of a decision based solely on automated treatment, including profiling, under the terms established in the regulations on data protection at all times in force. The way to exercise these rights will consist of sending a request, addressing SERES, to our email address established for this purpose: proteccion.datos@seres.es specifying the right you wish to exercise. Likewise, the interested party may request protection before the Spanish Agency for Data Protection (www.aepd.es) by making a complaint or claim.

The user will respond, in any case, to the veracity of the data provided, with SERES reserving the right to exclude from the services any user who has provided false data, without prejudice to other actions that may proceed in Law. The user is responsible for communicating any modification of the personal data provided.

VIII. Transfers outside the EU.

We do not carry out international data transfer, however, if in some cases due to the type of service, it involves making international transfers, we would implement measures to guarantee that the personal data transferred benefits from an adequate level of protection and we would adopt the appropriate guarantees.

IX. Notifications.

All notifications and communications by the user to SERES will be considered effective, for all purposes, when they are addressed in any of the following ways:

All notifications by SERES to the user will be considered effective when they are made in any of the following ways:

  • Sending by postal mail to the user's address when this has been previously made known to SERES.
  • Sending by email to any of the electronic addresses that the user has previously made known to SERES.
  • Communication by means of a telephone call to the user's telephone number, when this has been previously made known to SERES.
  • Through pop-up messages sent during the provision of services by SERES to the user.

In this sense, all the notifications that SERES makes to the user will be considered validly made if they have been made using the data provided by him and through the means previously indicated. For these purposes, the user declares that all the data provided by him are true and correct, and undertakes to notify SERES of all changes relating to the notification data.

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